Member vigilance the first line of defense in card fraud
With the introduction of chip-enabled Member cards,
credit unions took a big step toward reducing the risk of card fraud. By
relying on a secure chip for transactions, as opposed to the more vulnerable
magnetic stripe, chip cards reduced the incidence of card skimming.
However, criminals are always ready to change and
adapt to any preventative measure. In recent months, tampered chip
point-of-sale (POS) devices have begun to surface.
The picture below provides an example of a tampered
chip POS device. The ‘clean’ POS device on the right shows how far the card
needs to be inserted to engage the chip. On the left, the card needs to be
inserted much farther because the grey outer shell contains a mag stripe reader
that skims the card information. Both devices will process the chip transaction,
so members have no clue that something is amiss, unless you know what to look
for.
The best advice is to remain vigilant. If you insert
your card in a POS device and it doesn’t seem quite right, ask to use a
different device (if the business has more than one) or consider canceling the
transaction altogether.